<strong>As soon as a person walks through the door to share their story,</strong> Casa Cornelia staff welcome them with a smile. The law center offers resources to apply for legal aid concerning humanitarian protection and human rights issues, plus many additional, related services.

[caption id="attachment_1263" align="alignnone" width="203"]<img class="size-full wp-image-1263" src="http://casacornelia.org/wp-content/uploads/2019/09/humanitarian-protection-and-human-rights.jpg" alt="A framed, hand made picture on a desk that says &quot;Welcome&quot;, meant to represent the warmth and compassion clients seeking humanitarian protection and human rights protection will receive from Casa Cornelia Law Center." width="203" height="152" /> Learn about how Casa Cornelia compassionately welcomes clients seeking legal aid for humanitarian protection and human rights issues.[/caption]

This first interaction sets the tone for the relationship with our potential clients – a tone based on compassion, resourcefulness. The mission of Casa Cornelia Law Center is to provide access to justice, hope and dignity. Many clients are victims of sexual violence, trafficking, and torture, so communicating with emotional intelligence is very important. “If a person is whispering, sometimes I have to read between the lines," says Evelyn Hernandez, Casa Cornelia’s receptionist, “it’s about understanding who is in the room, and sensing the feelings that our clients share with their voice and body language. I am here to make them feel welcome."

<strong>Cultural humility is especially important. </strong>“We serve people from all over the world; they have a wide range of nationalities, and speak a variety of languages.” In 2017 alone, Casa Cornelia responded to 197 individuals from Africa, 30 persons from Asia, and 20 people from Eastern Europe. “Once, a woman from Russia came to the office and with no immediate interpreters available, I used online translations to understand her story and give her instructions, an application form, and directions.”

At times, the reception area is also a place of joy and celebration. Clients experience the end of their legal process by the front desk, where Evelyn witnesses moments of joy and unbelievable hope as they receive their work permits. For clients, work permits mean the opportunity for independence and freedom. “From time to time, I have the privilege to witness this life-changing moment, and it reminds me why I work here.”

<strong>Since 1993, Casa Cornelia has responded to over 10,000</strong> individuals seeking humanitarian protection and human rights abuse relief. Each board and staff member, volunteer, donor and advocate plays a critical role in the process of providing quality pro bono legal services to our clients. We thank you for your support!​